I sat with Emily 8 hours while she changed our flights, reservations from one place to another. She was on hold for 4 hours without conversation and then 4Plus hours talking with the agent to change our plans. What a challenging job doing this work. My wife and I are greatful,supportive and respect the job Emily does and did for us. Recommendations will always go to Emily from my friends and family. Many more trips to come thanks to the comfort, caring and responsibility Emily provided. What a great experience. Jerry * Celestine Dorsey.
Patience and JOY!~
Frederick Md